Privacy notice

What information we handle

• The parent’s sign-in email, securely processed password verification data, and the minimum records for registration, activation and account security.
• The family account, learner display codes, age or grade range, and any learning-support information the family chooses to give.
• Pen-and-paper work uploaded by the family, and basic information about the files.
• The minimised evidence formed from the work, learning feedback, changes in ability and follow-up task records.
• The minimum records needed for account security, support matters, service faults, consent and data-rights requests.
• After a parent signs in, the browser keeps a sign-in security marker for up to 90 days. It is used only so that a familiar device can keep signing in when sign-in is busy; it cannot sign in to the account on its own and does not record browsing behaviour. It stops working once the password is changed or reset, the account is suspended, or deletion is requested.
• Topic suggestion records: which inquiry topics were shown to your child, and which ones your child chose, saved, started, finished or marked "Not for me", with dates; and the topics your child circled on paper or that you told us about.
• Where you came from when you registered: the code of the APHETRA link you arrived by (for example a video or a partner teacher’s link) and, if you choose to answer, where you heard about us. We use it only to count which places bring families who keep practising, never for advertising, scores or reports, and it is deleted with your account data. Visits to the sign-up pages are only counted per day and per link code, without cookies, IP addresses or device details.

What we use it for

To provide materials, receive work, run automated analysis, produce learning feedback, schedule follow-up learning, keep accounts secure, handle support and data-rights requests, and tell affected families when the service has a problem. We do not describe a single upload, a single score or a single model output as proof of a lasting learning effect.

We also use topic suggestion records to suggest inquiry topics to your child.

Original work and automated analysis

Original work is kept in private project storage. Automated analysis should only let external processing steps see the minimised data needed for the task, with unnecessary personal information removed; the processing boundary is explained in the data processing notice.

Topic suggestions

• Each week your child sees three topic cards on the student home page, and up to six more suggestions on the topics page. Each card says why it was suggested.
• Suggestions come from the topics your child chose and from what your child did with earlier topics. We do not record how long your child looks at the screen, and we do not use what your child wrote.
• Suggestions are made by fixed rules inside APHETRA. No other company receives these records. They are never used for scores, reports, ability records, advertising or marketing.
• Suggestions are on by default. In Settings → Topics your child can choose, you can turn off suggestions based on your child's activity, or suggestions based on the topics your child chose, and you can clear the records at any time.

Retention and deletion

An unactivated registration expires after 24 hours; within the next 24 hours the password verification material, encrypted email and registration proof in it are cleared. The necessary account information of an activated account is handled under the account and data-rights process. An email that has been sent cannot be recalled; its link stops working once activation completes or it expires.

After signing in, a family can request an export, correction, review, objection or deletion on the “Privacy and data rights” page. A deletion request stops new processing immediately and clears the family’s data; if a small amount of necessary data was handed to a partner for processing, the page updates its progress once the partner has finished deleting. Afterwards we keep only the minimum records needed to evidence the family’s choice and for necessary security handling.

Topic suggestion records are kept for up to 12 months, then deleted. They are included in your family data copy, and are deleted when you request deletion or withdraw consent.

When an administrator can see a child’s original work

Ordinary support work does not need to open a child’s original work. When it is truly necessary, a named administrator needs the right permission, must verify their identity again and must give a clear reason, and may only view work for the family support, service problem or data request being handled. Authorisation lasts at most 30 minutes and ends when the matter is closed, even if time remains.

What families can do

After signing in you can see your account period, change family display details and your password, sign out other devices, adjust notification preferences, turn topic suggestions off or clear their records, download a copy of your family data, or submit a data-rights request. For product help, use the family support centre.

Terms of use · Help centre · Service status

Contact us

For questions about privacy, data rights or this notice, email aphetracom@gmail.com.